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Jono
Champion Sweeper II
Hello everyone -

It's unfortunate for LS users that Dell keeps changing their product page URL (which causes the Serial link to fail), but LS can't control Dell's web team.

I created an Asset action with a Description of Dell Product Page, and an action that looks like this:
http://www.dell.com/support/home/us/en/19/product-support/servicetag/{tag}/

Now, whenever Dell changes their URL, it's just a matter of finding the URL and adjusting the Asset action. It's far from automatic, but it works.

I hope this is helpful.

Jono
1 REPLY 1
staadmin
Engaged Sweeper
We used slightly different URL and this worked for us.

http://www.dell.com/support/home/us/en/19/product-support/servicetag/{assettag}?show_warranty_modal=true