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Mint Service Desk Integration

Pull assets discovered by Lansweeper straight into Mint Service Desk.

Resolve tickets faster with access to complete, accurate IT asset data.

Mint Service Desk delivers enterprise-grade ITSM software and functionalities to small- and mid-sized companies at an affordable price. By integrating Lansweeper into its ITSM solution, MintSD enables Service Desk personnel to have immediate access to complete, accurate, and up-to-date IT asset data at all times. With complete and accurate IT asset data at their fingertips, Service Desk teams can optimize scheduling for service requests, minimize service disruptions and restore services faster when they go down.

Key Integration Features

  • Automates IT asset discovery, eliminating manual, time-consuming tasks
  • Speeds ticket resolution with access to complete, accurate, and very granular data
  • Enables ITIL process alignment and simplifies data governance
  • Provides a single source of truth for IT asset data across ITSM and CMDB tool
  • Easy-to-use and customizable

Requirements

  • Minimum Lansweeper V9.0
  • Lansweeper Cloud Entitlement

Documentation

Mint Service Desk Documentation

Support