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Help Desk Migration Integration

Help Desk Migration Service: Easily import Lansweeper Help Desk tickets to your cloud-based Service Desk solution.

Use the Help Desk Migration service to transfer your service data to the desired platform automatedly & with zero downtime.

The help desk or service desk platform switch requires planning and time. Help Desk Migration integration with Lansweeper enhances the data transfer process and takes the heavy lifting of migrating data. The data importing tool is flexible to adjust to your business needs so you can easily tune up your migration on the data field mapping stage.

What data can you import from Lansweeper? 

  • tickets 
  • contacts 
  • agents 
  • groups 
  • ticket attachments 
  • ticket public & private notes 
  • ticket custom fields 
  • ticket created & updated at 
  • knowledge base articles 
  • knowledge base images & attachments 

 Test drive Help Desk Migration via a Free Demo or hand-pick records for your test migration using a one-time Demo with custom data. Also, test pre-built custom options like adding extra tags to imported tickets, skipping attachments, etc. 

Got some specific customization requirements? Let’s discuss them, and we’ll find the best solution for you. Our customer support team ensures that your migration experience won’t become a go-with-the-flow roller coaster. 

Key Integration Features

  • Seamless data transfer requires no coding or specific knowledge 
  • 70+ platforms available for an automated switch 
  • Automated data migration process or custom flow
  • Advanced data field mapping and out-of-the-box customizations 
  • Preserve relations between migrated records 
  • Flexible pricing that fits your needs 

Requirements

  • App v.1.0
  • Automated data transfer from Lansweeper
  • Intuitive data mapping
  • Pre-built customizations

Documentation

 

Support