Microsoft Dynamics End of Life

Find Unsupported Dynamics Installations

This report will give you an overview of any installations of Microsoft Dynamics AX, NAV, C5, SL, CRM, and GP in your network, as well as their version and end-of-life date. Once the software goes end-of-life, it will no longer receive any updates or support. Over time this can seriously affect performance and security. Make sure to audit your network for outdated installations and update them to stay supported.

Dynamics GP and Dynamics SL are products in Microsoft’s Dynamics line of ERP tools. They are aimed at small and medium-sized businesses and share some overlap with Dynamics 365 Business Central. However, Dynamics GP and SL are specifically designed to be an on-premise tool and there are some differences with regard to hosting, licensing, upgrades, updates, and functionality.

Microsoft Dynamics AX and Dynamics NAV and Dynamics C5 were Microsoft’s ERP tools before they were rebranded as Dynamics 365 for Finance and Operations and Dynamics 365 Business Central respectively. Microsoft is ending support for all remaining Dynamics AX, NAV, and C5 versions as the product is continuing its life as the rebranded Microsoft Dynamics 365 SaaS solutions.

Microsoft Dynamics CRM is a software solution designed to help organizations manage their customer interactions, improve customer relationships, and streamline sales, marketing, and customer service processes. As of the 2016 version CRM has been absorbed into the Microsoft Dynamics 365 suite.

Microsoft Dynamics 365 Business Central (on-prem version) has its own end-of-life report that you can find here.

You can read more about the lifecycles of the different Microsoft Dynamics products in our Microsoft Dynamics EOL blog post.

Run the Microsoft Dynamics Audit Report

Updates
2022-12-05: EOL dates Dynamics NAV added.
2023-03-07: Dynamics GP added
2025-01-09: Dynamics SL, C5, and CRM added

Microsoft Dynamics End Of Life Lansweeper Classic Query

Select Distinct Top 1000000 tblAssets.AssetID,
tblAssets.AssetName,
tblAssets.Domain,
tsysAssetTypes.AssetTypename As AssetType,
tblAssets.Username,
tblAssets.Userdomain,
tsysAssetTypes.AssetTypeIcon10 As icon,
tblAssets.IPAddress,
tsysIPLocations.IPLocation,
tblAssetCustom.Manufacturer,
tblAssetCustom.Model,
tsysOS.OSname As OS,
tblAssets.Version As OSVersion,
tblAssets.SP,
subquery1.Software,
subquery1.Version,
subquery1.Publisher,
subquery1.EOLDate,
Case
When IsDate(subquery1.EOLDate) = 1 and GetDate() < subquery1.EOLDate Then Cast(DateDiff(DAY, GetDate(),
subquery1.EOLDate) As NVARCHAR) + ' days remaining'
End As [Days Remaining],
tblAssets.Lastseen,
tblAssets.Lasttried,
Case
When subquery1.EOLDate = 'EOL' then '#ffadad'
When IsDate(subquery1.EOLDate) = 1 and GetDate() > subquery1.EOLDate Then '#ffadad'
When IsDate(subquery1.EOLDate) = 1 and GetDate() >= DateAdd(month, -1, subquery1.EOLDate) Then '#ffd152'
Else '#d4f4be'
End As backgroundcolor
From tblAssets
Inner Join tblAssetCustom On tblAssets.AssetID = tblAssetCustom.AssetID
Inner Join tsysAssetTypes On tsysAssetTypes.AssetType = tblAssets.Assettype
Inner Join tsysIPLocations On tsysIPLocations.LocationID =
tblAssets.LocationID
Inner Join tblState On tblState.State = tblAssetCustom.State
Left Join tsysOS On tsysOS.OScode = tblAssets.OScode
Left Join (Select tblSoftwareUni.softwareName As Software,
tblsoftware.softwareVersion As Version,
tblSoftwareUni.SoftwarePublisher As Publisher,
Case
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics AX%' And
tblsoftware.softwareVersion Like '4.%' Then '2016-10-11'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics AX%' And
tblsoftware.softwareVersion Like '5.%' Then '2022-04-12'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics AX%' And
tblsoftware.softwareVersion Like '6.0%' Then '2022-04-12'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics AX%' And
tblsoftware.softwareVersion Like '6.2%' Then '2022-04-12'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics AX%' And
tblsoftware.softwareVersion Like '6.3%' Then '2023-01-10'
When tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%SL%' And
tblsoftware.softwareVersion Like '7.%' Then '2017-10-10'
When tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%SL%' And
tblsoftware.softwareVersion Like '8.%' Then '2021-07-13'
When tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%SL%' And
tblsoftware.softwareVersion Like '9.%' Then '2025-01-14'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics SL%' And
tblsoftware.softwareVersion Like '10.' Then '2028-07-11'
When tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%CRM%' And
tblsoftware.softwareVersion Like '5.%' Then '2021-07-13'
When tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%CRM%' And
tblsoftware.softwareVersion Like '6.%' Then '2024-01-09'
When tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%CRM%' And
tblsoftware.softwareVersion Like '7.%' Then '2025-01-14'
When tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%CRM%' And
tblsoftware.softwareVersion Like '8.' Then '2026-01-13'
When tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%C5%2014%' Then '2018-01-09'
When tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%C5%2015%' Then '2025-01-14'
When tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%C5%2016%' Then '2026-04-14'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics NAV%' And
tblsoftware.softwareVersion Like '5.%' Then '2017-04-11'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics NAV%' And
tblsoftware.softwareVersion Like '6.%' Then '2020-01-14'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics NAV%' And
tblsoftware.softwareVersion Like '7.%' Then '2023-01-10'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics NAV%' And
tblsoftware.softwareVersion Like '8.%' Then '2025-01-14'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics NAV%' And
tblsoftware.softwareVersion Like '9.%' Then '2026-04-14'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics NAV%' And
tblsoftware.softwareVersion Like '10.%' Then '2027-01-11'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics NAV%' And
tblsoftware.softwareVersion Like '11.%' Then '2028-01-11'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics NAV%' And
Cast(ParseName(tblsoftware.softwareVersion, 3) As int) <= 11 Then
'EOL'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics GP%' And
tblsoftware.softwareVersion Like '12.%' Then '2023-04-11'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics GP%' And
tblsoftware.softwareVersion Like '14.%' Then '2025-04-08'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics GP%' And
tblsoftware.softwareVersion Like '16.%' Then '2026-07-14'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics GP 2018%' And
tblsoftware.softwareVersion Like '18.%' Then '2028-01-11'
When tblSoftwareUni.softwareName Like '%Microsoft Dynamics GP%' And
tblsoftware.softwareVersion Like '18.%' And
tblSoftwareUni.softwareName Not Like '%2018%' Then 'N/A'
End As EOLDate,
tblsoftware.AssetID
From tblsoftware
Inner Join tblSoftwareUni On tblSoftwareUni.SoftID = tblsoftware.softID
Where (tblSoftwareUni.softwareName Like '%Microsoft Dynamics AX%') or
(tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%CRM%') or
(tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%C5%') or
(tblSoftwareUni.softwareName Like '%Microsoft%Dynamics%SL%') Or
(tblSoftwareUni.softwareName Like '%Microsoft Dynamics NAV%') Or
(tblSoftwareUni.softwareName Like '%Microsoft Dynamics GP%' And
tblSoftwareUni.SoftwarePublisher Like '%Microsoft%')) As subquery1 On
subquery1.AssetID = tblAssets.AssetID
Where (subquery1.Software Like '%Microsoft Dynamics AX%') Or
(subquery1.Software Like '%Microsoft Dynamics NAV%') or
(subquery1.Software Like '%Microsoft%Dynamics%CRM%') or
(subquery1.Software Like '%Microsoft%Dynamics%C5%') or
(subquery1.Software Like '%Microsoft%Dynamics%SL%') Or
(subquery1.Software Like '%Microsoft Dynamics GP%' And
subquery1.Publisher Like '%Microsoft%' And tblState.Statename = 'Active')

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