Seamlessly manage your IT assets, improve workflows, and enhance operational efficiency with the powerful Lansweeper App for Jira Service Management (JSM).
The Lansweeper App for JSM equips IT teams with complete visibility across their infrastructure, allowing for data-driven decision-making for enhanced IT service delivery. Whether you’re solving recurring IT problems, managing change implementations, or optimizing asset management, Lansweeper + JSM is a must-have integration to incorporate into your ITSM tech stack.
Optimize IT Processes with Accurate Asset Data at Your Fingertips
The Lansweeper + JSM integration delivers a powerful, all-in-one solution to tackle IT challenges head-on. By automatically syncing Lansweeper’s complete, always-accurate IT asset data directly into JSM, your team gains instant access to the insights needed to take rapid, data-driven action.
Whatever your ITSM use case – HR Onboarding or Offboarding, incident response, problem management, change management or endpoint software tracking – the combination of Lansweeper and JSM equips your IT teams with the real-time data and tools necessary to drive efficiency, reduce risks, and boost productivity across IT workflows.
HR Onboarding/Offboarding
Simplify HR processes by automating IT asset management for new hires and departures. With Lansweeper + JSM, HR teams can easily track and manage all IT assets required for new employees, for a smoother and more efficient onboarding process. Whether it’s laptops, software licenses, or access rights, this integration ensures new hires are ready to go from day one.
Incident Management
When an IT incident strikes, fast and effective response is critical to minimizing disruptions and keeping services running smoothly. With the Lansweeper App for JSM, IT teams have instant access to up-to-date asset data, enabling them to quickly identify impacted systems, devices, and users. By streamlining incident management with comprehensive asset visibility, your team can rapidly diagnose issues, track root causes, and implement fixes with confidence – ensuring incidents are resolved before they escalate into bigger problems.
Aside from Atlassian’s IT discovery tool, which provides limited capabilities, Lansweeper is the only real option for our customers. Being able to offer this integration is a significant differentiator for Axians.
Change Management
Reduce risk and improve change implementations by leveraging Lansweeper’s accurate, up-to-date asset data within JSM’s change management module. Ensure IT teams are fully informed of potential impacts before making any changes, to minimize service disruptions and avoid misconfigurations. This integration makes it easier to plan, document, and track changes for smooth transitions and successful outcomes.
Problem Management
Efficiently identify, diagnose, and resolve the root causes of recurring IT incidents. Lansweeper’s real-time asset discovery and reporting flow directly into JSM’s problem management workflows, providing IT teams with the complete data they need to perform root cause analysis. Gain full visibility into affected assets and configuration items, reducing troubleshooting time and improving overall response efficiency.
Software Catalog
Stay on top of your software catalog by integrating Lansweeper’s detailed asset discovery with JSM’s management tools. From software installations to license renewals, this integration ensures that your IT team has accurate, up-to-date information on all installed applications across endpoints – enabling proactive software management and compliance, and better endpoint security.
Elevate IT Operations Today
Ready to optimize your IT workflows and improve your organization’s efficiency? Take the next step and integrate Lansweeper with Jira Service Management today.
Lansweeper + Jira Service Management
Seamless Asset Management: Sync and Track Lansweeper Assets with JSM Assets
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