Vivantio CSM Integration

Bring assets discovered by Lansweeper straight into your Vivantio CSM platform.

Vivantio CSM – For B2B Customer Service Teams and MSPs

Vivantio’s FLEXBridge integration platform is the center of your unified service management solution. FLEXBridge is an ever-increasing suite of out-of-the-box integrations that allow you to orchestrate your service management tools in a few clicks.

We are delighted to add the Lansweeper FLEXBridge to this library of integrations. Combine the power of Lansweeper’s asset discovery with Vivantio’s industry-leading service management platform. Bring assets discovered by Lansweeper straight into your Vivantio CSM platform.

Automatically build Vivantio asset database/CMDB with Lansweeper discovery against each client. Integrate discovered assets into incident, problem, and change management. Utilize data through a service catalog for service requests.

Key Integration Features

Easily populate Vivantio Assets with the power of Lansweeper discovery.
Pull through extensive asset data into Vivantio Custom Forms for easier day-to-day service management and improve CMDB data quality.
Link your assets with Customers and Clients in Vivantio CRM for a 360-degree view of service health and fully understand the business impact.
Powerful query-based filtering lets you control the synchronization and the complete visibility of asset lifecycle management.
Utilize Vivantio’s codeless expression builder to create bespoke asset views. Enable current, accurate data for improved MTTR, reporting, and compliance.

Requirements

Lasnweeper Starter, Pro, or Enterprise tier.

Support

ITSM Service desk

Built by Vivantio

Vivantio was founded on the idea that great service starts at the core of any organization. Our goal is to empower companies to achieve unparalleled service excellence through our unified platform that’s flexible and scalable.

Type Cloud

Available for

Lansweeper Pro
Lansweeper Enterprise

Get Started with Vivantio CSM