If you lack visibility into complete and accurate IT asset data, resolving your service tickets can be a slow and arduous process. Only with access to relevant and up-to-date data can you make fast and informed decisions as you resolve incidents, manage changes and support employees with effective service management.
Join us in this webinar to learn how with Lansweeper data flowing automatically into Freshservice, customers can not only resolve tickets faster, they can eliminate tedious manual work that can drive up costs. Your service desk staff can rapidly assess the impact of potential changes to the infrastructure and align resources to resolve service requests quickly and effectively.
Agenda:
Technology Alliance Partner Manager at Lansweepern
Product Marketing Specialist at Freshservice
Solution Architect at Lansweepern