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Software Licence Tracking does not show Operating System

EZAG
Engaged Sweeper

‎07-15-2014 04:02 PM

Hi,

i'm just starting to use the licence tracking. I wanted to add windows 7 under operating systems, but it does not show up with the right count of installations.

See screenshots.
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Preview file
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3 REPLIES 3
Hemoco
Lansweeper Alumni

‎07-25-2014 06:46 PM

Problem resolved via email. Customer removed and recreated the license item.
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EZAG
Engaged Sweeper

‎07-18-2014 11:24 AM

Ok, mail is out.
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Hemoco
Lansweeper Alumni

‎07-15-2014 04:17 PM

Could you please send your screenshots without hiding parts to support@lansweeper.com?
We can't troubleshoot based on the information we can see in this topic. Could you also send the sql syntax of the report you showed in one of the screenshots?
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